Delete your account

What gets deleted

Your Rootmates account and the personal data attached to it: your profile and display name, your habits and completion history, your streaks and levels, your private journal, your notes and comments and your squad chat messages. The service also attempts to remove your uploaded avatar, chat photos and private progress photos.

If you own a squad, ownership passes to another member so the squad survives; if you were its only member, the squad is deleted with you. Account and database deletion take effect immediately. If file cleanup fails, some stored files can remain pending follow-up. Separate promotional-access records are not automatically erased; contact us to request their deletion. Residual copies in encrypted backups expire on the normal cycle - the exact window is in the Privacy Policy. It cannot be undone, and there is no grace period to change your mind.

1. From inside the app

The fastest route, if you still have Rootmates installed: Settings / Profile → Delete account, confirm, done. You do not have to contact anybody, and it takes effect straight away.

2. From this page

If you have already removed the app, use this. Sign in with the same method you use in Rootmates, type DELETE, and it is gone.

3. By email

If you cannot sign in at all, email feedback@root-mates.com from the address on your account, with the subject "Delete my account". We may have to check that the account is yours before we act - that check protects you - and then we delete it.

Questions

What we hold and how long we hold it is in the Privacy Policy. What ending your account means for the rest of the agreement is in the Terms of Use.